Hong Kong customs has said it is actively following up on a case involving a London‑based beauty chain after a woman complained that she was cheated into paying more than HK$60,000 (US$7,700) for products and raised concerns about the company’s sales practices.
Opatra London’s outlet at Sha Tin New Town Plaza shopping centre posted a notice over the weekend saying that it had “temporarily suspended” operations, without elaborating.
The company, a hi‑tech skincare brand founded in 2010 and…

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